Privacy Policy – 99exch

At 99exch (https://99exchin.com/), your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and services such as sports betting, casino games, and customer support.

By accessing or using 99exch, you agree to the practices outlined in this policy.

📌 1. Information We Collect

When you use our platform, we may collect the following types of information:

Personal Details: Full name, mobile number, email address, and date of birth (for verification and account security).
Account Information: Your 99exch ID, login credentials, and account activity.
Payment Information: Deposit and withdrawal details via UPI, Paytm, NetBanking, IMPS, or bank transfers. (Note: We do not store sensitive payment details like card PINs or passwords.)
Device & Usage Data: IP address, browser type, device information, and app usage statistics to improve user experience.
Communication Data: Messages sent to our WhatsApp support (click here) or email (support@99exchin.com).

📌 2. How We Use Your Information

We use the information collected to:

Create and manage your 99exch ID and account.
Process deposits, withdrawals, and bonus credits securely.
Provide 24/7 customer support via WhatsApp and email.
Verify user identity through KYC checks to prevent fraud.
Send important updates, promotions, and bonus offers (optional).
Improve website, app performance, and betting services.

📌 3. Cookies & Tracking

99exch uses cookies and tracking technologies to enhance your browsing and betting experience. These help us:

Remember your login details.
Personalize betting markets and promotions.
Track website performance and improve features.

👉 You can manage or disable cookies through your browser settings, but some features may not work properly without them.

📌 4. Sharing of Information

We respect your privacy and never sell your data. However, we may share limited information in the following cases:

With Payment Providers: To process deposits and withdrawals.
With Legal Authorities: If required under applicable laws.
With Security Services: To detect fraud, unauthorized access, or money laundering.

📌 5. Data Security

Your personal and financial data is protected with SSL encryption, secure servers, and strict access controls.

KYC Verification: Ensures all transactions are safe and linked to verified users.
Two-Factor Authentication (2FA): Adds an extra layer of security for logins.
Regular Monitoring: Transactions are monitored for fraud or suspicious activity.

📌 6. User Rights

As a user, you have the right to:

Request access to your personal data.
Ask for corrections or updates to your account details.
Request account deletion or temporary suspension.
Opt-out of promotional messages.

👉 To exercise these rights, contact us at support@99exchin.com.

📌 7. Responsible Gaming

99exch strictly follows a 18+ policy. We encourage responsible betting by offering deposit limits, self-exclusion options, and guidance for safe play. Learn more on our Responsible Gaming page.

📌 8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Always review their privacy policies before using.

📌 9. Changes to this Privacy Policy

99exch reserves the right to update or revise this Privacy Policy at any time. Updates will be posted on this page with the “Last Updated” date.

📌 10. Contact Us

For any questions, concerns, or privacy-related requests, contact us anytime:

📧 Email: support@99exchin.com
💬 WhatsApp Support (24/7): Click Here
🌐 Website: https://99exchin.com/